Complaints Policy

If you would like to file a complaint, please contact us via email admin@krakmonster.com.com. All complaints will be reviewed and resolved within 5 business days and you will receive an email once it has been done. We will, in accordance with our terms and conditions decide if the complaint is valid. After the decision has been made, the user that complained can appeal to that decision. When the final decision is made, according to us, any infringing, illegal, abusive or otherwise inappropriate content will be removed from the website.